Introduction and scope

Cloud Deploy Ltd operates in the Server Infrastructure for Beginners industry and provides managed cloud servers, virtual private servers, and related hosting services via clouddeployguide.com. This Privacy Policy explains how we collect, use, disclose, and protect personal data of individuals who interact with our website and services.

Scope

This policy covers personal data processed through clouddeployguide.com and related services. It applies to residents of all jurisdictions, including the European Economic Area, United Kingdom, United States, and other regions. It does not cover data collected by third parties outside our control or when you use services that are governed by different privacy terms.

Information we collect

Personal data you provide

• Account information such as name, email address, company or organization, billing details and payment information
• Communications with us including inquiries, support requests, and feedback
• User preferences and profile information we provide when using services

Information collected automatically

• Usage data such as pages visited, features used, timestamps
• Device information such as IP address, browser type, operating system
• Cookies and similar technologies to identify and track sessions

Information from third parties

• If you sign in through a third party, or link an account, we may receive information from that provider

Information about children

• We do not knowingly collect personal data from children under the age of 16 without verifiable parental consent

How we use data

• To provide and maintain our cloud infrastructure services
• To communicate with you about your account, incidents, updates, and support
• To improve and customize our services and user experience
• To analyze usage and monitor performance, security, and reliability
• To protect the safety and security of our services and users
• To comply with legal obligations and enforce our terms

Legal bases

• We rely on contract to provide services
• We rely on legitimate interests for monitoring, security, and improvement
• Where required by law, we obtain consent

Data sharing and third party services

• We may share data with service providers who perform essential operations on our behalf such as hosting, payment processing, customer support, and security monitoring
• We require service providers to protect personal data and to process it only as instructed
• We may share aggregated or deidentified data for analytics and benchmarking
• We may transfer data across borders where our providers operate, subject to appropriate safeguards

Third party cookies and tracking

• We may use cookies and similar technologies placed by us or by trusted partners for analytics, performance, and functional purposes
• You can manage cookies via your browser settings or opt out where applicable
• Do not track signals are not honored by us in all contexts

Data security

• We implement industry standard measures to protect personal data such as encryption in transit and at rest
• Access controls, authentication, and role based access
• Network segmentation, intrusion detection, and continuous monitoring
• Regular security assessments, vulnerability management, and incident response planning
• Data retention and secure disposal

Data retention

• Personal data is retained for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements
• When no longer required, we securely delete or anonymize data as appropriate
• Retained backup data may exist for a limited period

Your rights

• Access to your personal data
• Correct or update inaccurate data
• Delete or request deletion of data
• Object to or restrict processing
• Data portability to transfer data to another service
• Withdraw consent where consent is the basis for processing
• Right to lodge complaints with supervisory authorities

California Privacy Rights CPRA

• To exercise CPRA rights, contact privacy@clouddeployguide.com.

EU and UK privacy rights

• You have rights to access, rectify, erase, restrict processing, object to processing, and data portability where applicable
• You may request human review of automated decisions where applicable

Cookies and tracking technologies

• We use cookies for essential function, performance analytics, and understanding usage
• We may use third party analytics and advertising partners with privacy policies we describe
• You can manage cookie preferences through your browser or our cookie settings
• Do not track signals are not honored by us in all contexts

How to contact us for privacy inquiries

• Privacy email: privacy@clouddeployguide.com
• Phone: +44 20 7946 0123
• Mailing address: Cloud Deploy Ltd 65 City Road 3rd Floor, Suite 12 London, EC1Y 2BR United Kingdom

Changes to this policy

• We may update this policy from time to time. We will notify you of changes by posting the updated policy on clouddeployguide.com and updating the date at the top of the policy.

Last updated

• 2026-02-28